Privacy notice
Local-first processing is part of the product boundary.
This notice describes the current Free, Demo and Pro Trial services. Paid Pro checkout is not available.
Source files and reconciliation rows
Supported reconciliation source files are processed on the user's device. The Windows application processes them locally, and the web application processes supported files in the browser. Uploaded CSV, XLS and XLSX files, filenames, worksheet names, spreadsheet cells, rows, column headers, transaction values, bank or account values, reconciliation results and review contents are not sent to ReconLoom servers as part of reconciliation.
Local recovery and trial data
To support recovery, ReconLoom may store run metadata, source-file fingerprints, mappings, rules, review decisions, finalization state, templates and export receipts on your device. Source rows stay on-device and are not uploaded. Large browser workloads may use OPFS for temporary source and result chunks; IndexedDB stores recovery metadata and review decisions. Treat locally stored content as sensitive and delete saved runs or site data when appropriate. Trial records are maintained by ReconLoom to verify access, enforce trial limits and prevent abuse; the trial service uses the email and device information needed for those purposes.
Analytics and service metadata
ReconLoom uses limited analytics to understand which pages and acquisition sources bring visitors to the site and how people use the product, so we can improve the product journey. Analytics may include an anonymous browser identifier, event type, page or path, referrer or acquisition source, UTM campaign metadata and country derived by Cloudflare. Trial and entitlement services use email, device, client, access-status and run-count metadata to verify access, enforce limits and prevent abuse. These services do not receive reconciliation source files or rows. Analytics events are retained for up to 90 days. An email submitted through the Pro-interest feature is encrypted and retained for up to two years; trial-limit records may be retained separately to enforce usage limits.
Network use
Reconciliation files and contents remain on your device. Trial verification, entitlement checks and limited analytics use network services when those features are used. ReconLoom does not claim that no data ever leaves the browser.
Privacy requests
For privacy questions or requests, email privacy@reconloom.com. Do not include reconciliation files, source rows, secrets or other sensitive information in your request.
Who operates ReconLoom?
ReconLoom is the product trade name. The legal operator name, legal form, business address and policy effective date have not yet been published. Until these details are confirmed, this notice is incomplete and should not be treated as a final jurisdiction-specific privacy statement. Contact privacy@reconloom.com for questions about data handling or deletion requests.
Important boundaries
Processing locally does not mean that your browser, device, backups or extensions cannot access locally stored information. Trial access, entitlement verification and privacy-limited analytics may require network requests. If you contact support voluntarily, the details you supply are received for support handling. Do not email sensitive rows or access credentials.
Requests and retention
You can clear saved local run information through the available product controls or browser storage settings. Deleting browser storage does not automatically delete service-side eligibility, security, analytics or email correspondence records. Contact the privacy address for requests relating to service-side personal information. Specific applicable legal response periods and retention schedules require final operator and jurisdiction review.
Full draft: Download the privacy notice (Markdown).